// inbox Typing "check-in is from 4pm" for the fiftieth time this month.
// evenings Answering "can you remind me of the door code" at 11pm.
// reviews Drafting Google replies on a Sunday morning.
// handover Re-training cleaners and assistants on what to say.
// safety What if the agent says something wrong? Hard rules: anything about refunds, complaints, damage, date changes or events comes straight to you — the agent never tries. Soft rules: if it's under 70% confident, you approve before it sends.
// facts Where does it get its information? Only from what you tell it on day one — facts JSON, brand voice, house rules. It can't invent prices, dates, or policies it doesn't know.
// voice How does it sound like me? Brand-voice prompt set in the 20-min onboarding call. Every edit you make sharpens it further. Most owners say the agent sounds like them by week three.
// data Who owns the conversations? You do. Per-property database, exportable anytime, deleted in full if you cancel.
// scale Multiple properties? Yes. Pricing drops at 5+ (£29) and 20+ (£19). Each property keeps its own voice and rules.
// integrations Does it work with Mews/Cloudbeds/Hostfully? PMS integrations rolling out through 2027. Today it operates alongside your PMS via your existing WhatsApp Business number.
// status Live for the dogfood property (Kip Hideaways) since June 2026. Public pilot list opens through 2026 H2.
For the technical stack behind it, see /stack. For other surface products, see /shop.